Legal

Privacy Policy

How we collect, use and protect your personal data.

Who we are

Ramad Limited ("Ramad", "we", "us") is the data controller for personal data collected through this website. We are a company registered in England and Wales.

What data we collect

We collect the information you give us through our forms:

Driver applications: name, phone, email, postcode, licence categories, years driving, penalty points, right-to-work status, CPC and tachograph status, vehicle ownership, availability, roles of interest and any other details you share.
Quote requests: name, company, email, phone, service, collection and delivery postcodes, frequency, volumes, dates and details.
Contact messages: name, email, phone (optional) and your message.

If you progress with us as a driver, we will also collect documents needed for checks, such as your licence, right-to-work evidence, DBS results and, for HGV roles, CPC and tachograph details.

Why we use it

To assess applications and recruit drivers.
To respond to quote requests and provide our services.
To reply to general messages.
To meet our legal obligations, such as right-to-work checks.

Lawful basis

Steps before a contract – when you apply to drive or ask us about our services.
Legitimate interests – responding to enquiries and running our business.
Legal obligation – for example, right-to-work checks.
Consent – where we ask for it. You can withdraw consent at any time.

Criminal record (DBS) information is handled only where permitted by law, with appropriate safeguards.

Who we share it with

We use trusted service providers (such as website hosting and data storage) who process data on our behalf under contract. We do not sell your data.

How long we keep it

We keep enquiry and contact data for up to 2 years after our last contact. We keep unsuccessful driver applications for up to 12 months. For drivers we work with, we keep records for as long as needed for the relationship and to meet legal requirements, then delete them securely.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict use of your data, to object to processing, to data portability, and to withdraw consent. To use any of these rights, contact us on 020 4569 1926 or through our Contact page.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We use appropriate technical and organisational measures to protect your data. Form submissions are stored securely and are not publicly accessible.

Changes

We may update this notice from time to time. The latest version will always be on this page.